https://dealerworks.freshdesk.com/support/home 2026-08-23T08:02:09+00:00 always 1.0 https://dealerworks.freshdesk.com/support/solutions 2026-08-23T08:02:09+00:00 always 0.8 https://dealerworks.freshdesk.com/support/solutions/158000574402 2026-08-23T08:02:09+00:00 always 0.8 https://dealerworks.freshdesk.com/support/solutions/158000574417 2026-08-23T08:02:09+00:00 always 0.8 https://dealerworks.freshdesk.com/support/solutions/158000574418 2026-08-23T08:02:09+00:00 always 0.8 https://dealerworks.freshdesk.com/support/solutions/158000586124 2026-08-23T08:02:09+00:00 always 0.8 https://dealerworks.freshdesk.com/support/solutions/158000612284 2026-08-23T08:02:09+00:00 always 0.8 https://dealerworks.freshdesk.com/support/solutions/folders/158001012025 2026-08-23T08:02:09+00:00 always 0.64 https://dealerworks.freshdesk.com/support/solutions/folders/158001015061 2026-08-23T08:02:09+00:00 always 0.64 https://dealerworks.freshdesk.com/support/solutions/folders/158001015068 2026-08-23T08:02:09+00:00 always 0.64 https://dealerworks.freshdesk.com/support/solutions/folders/158001015074 2026-08-23T08:02:09+00:00 always 0.64 https://dealerworks.freshdesk.com/support/solutions/folders/158001021848 2026-08-23T08:02:09+00:00 always 0.64 https://dealerworks.freshdesk.com/support/solutions/folders/158001023148 2026-08-23T08:02:09+00:00 always 0.64 https://dealerworks.freshdesk.com/support/solutions/folders/158001023149 2026-08-23T08:02:09+00:00 always 0.64 https://dealerworks.freshdesk.com/support/solutions/folders/158001023150 2026-08-23T08:02:09+00:00 always 0.64 https://dealerworks.freshdesk.com/support/solutions/folders/158001028905 2026-08-23T08:02:09+00:00 always 0.64 https://dealerworks.freshdesk.com/support/solutions/folders/158001030011 2026-08-23T08:02:09+00:00 always 0.64 https://dealerworks.freshdesk.com/support/solutions/folders/158001034605 2026-08-23T08:02:09+00:00 always 0.64 https://dealerworks.freshdesk.com/support/solutions/folders/158001060066 2026-08-23T08:02:09+00:00 always 0.64 https://dealerworks.freshdesk.com/support/solutions/folders/158001060067 2026-08-23T08:02:09+00:00 always 0.64 https://dealerworks.freshdesk.com/support/solutions/folders/158001060068 2026-08-23T08:02:09+00:00 always 0.64 https://dealerworks.freshdesk.com/support/solutions/articles/158000426220-process-a-split-transaction-paid-at-different-times 2026-05-14T22:37:06+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000426221-process-a-cash-payment 2026-05-19T22:14:20+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000426222-process-an-ach-direct-debit-payment 2026-06-15T21:59:25+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000426223-process-a-keyed-card-payment 2026-06-15T19:59:54+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000426224-send-a-payment-request-by-text-or-email 2026-05-29T03:50:14+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000426225-price-calculation-tool-overview 2026-03-06T23:23:49+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000426360-reverse-a-transaction-how-to-void-and-refund- 2026-05-12T01:54:41+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000426364-void-vs-refund-and-what-reverse-transaction-actually-does- 2026-08-09T09:33:37+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000426381-transaction-status-is-yellow-challenged- 2026-07-17T02:40:42+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000426639-terminal-is-off-or-frozen-restart-it 2026-08-17T23:47:42+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000427255-integrated-vs-standalone-payments-in-dealerworks 2026-03-06T23:22:21+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000427332-process-a-terminal-payment-card-reader- 2026-05-19T22:54:03+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000427708-terminal-showing-offline-force-close-and-reopen-the-app 2026-08-17T23:45:38+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000427723-customer-says-they-were-charged-twice-duplicate-payment- 2026-03-06T23:31:56+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000427743-process-a-check-payment 2026-05-19T22:15:00+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000432403-manage-multi-store-user-permissions 2026-03-06T20:34:14+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000433248-process-a-split-transaction-two-payment-methods 2026-05-14T22:04:41+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000433339-understanding-the-accounting-section-dtr-statements-and-disputes 2026-03-07T00:44:00+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000433340-how-to-generate-a-dtr-daily-transaction-report- 2026-05-12T23:43:10+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000433342-understanding-transaction-states-in-dealerworks 2026-03-30T20:44:47+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000433343-what-to-do-when-a-transaction-looks-wrong 2026-03-07T01:00:49+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000433870-how-to-generate-a-cashier-report-in-dealerworks 2026-03-12T03:17:06+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000436417-add-a-new-user-to-dealerworks 2026-04-01T20:46:39+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000436418-update-an-existing-user-s-permissions 2026-04-01T20:47:35+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000436420-user-permissions-reference 2026-03-25T21:42:51+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000436716-invoice-shows-0-00 2026-05-01T22:18:06+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000436717-repair-order-not-showing-up 2026-03-27T00:13:08+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000436722-reverse-transaction-getting-an-error 2026-03-31T22:07:09+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000437593-add-items-to-favorites-bar-for-quick-access 2026-05-14T23:01:37+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000442992-how-to-change-or-reset-your-pin 2026-05-15T04:46:36+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000443417-understanding-chargebacks 2026-05-12T02:13:55+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000443418-how-to-submit-a-chargeback-defense 2026-05-12T02:56:32+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000443419-chargeback-reason-codes-what-they-mean-and-how-to-respond 2026-04-22T23:08:22+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000443420-how-to-prevent-chargebacks-at-your-dealership 2026-04-23T20:06:33+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000443422-what-happens-after-you-submit-a-chargeback-defense 2026-04-23T20:08:58+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000443556-chargeback-status-reference 2026-04-24T22:24:01+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000443557-accepting-liability-on-a-chargeback 2026-04-23T20:00:37+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000443576-reviewing-your-chargebacks-in-dealerworks 2026-04-23T19:57:27+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000443656-what-is-3d-secure-and-why-should-your-dealership-use-it- 2026-04-22T23:06:12+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000444306-how-long-does-a-refund-take-to-appear- 2026-05-12T02:52:07+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000444307-payment-decline-reason-reference 2026-05-14T23:10:25+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000444308-how-long-does-settlement-take- 2026-04-25T02:10:46+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000444309-why-doesn-t-my-deposit-match- 2026-05-12T02:11:53+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000444310-payments-glossary 2026-06-12T23:00:51+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000445289-ach-payments-processing-time-vs-bank-settlement 2026-06-12T22:55:03+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000445296-screen-lock-and-station-pin-switch-users- 2026-05-07T20:03:59+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000445298-login-lockout-and-password-reset 2026-05-14T23:06:07+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000445300-how-to-bypass-additional-amount 2026-05-14T23:00:52+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000445301-customer-wallet-saving-and-managing-cards-on-file 2026-05-12T00:04:47+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000445302-notification-settings 2026-05-06T21:41:53+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000445303-how-to-add-a-salesperson-to-a-transaction 2026-05-14T23:08:11+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000445304-understanding-the-payout-report 2026-05-06T23:20:26+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000445305-how-to-cancel-or-resend-a-payment-request 2026-06-12T22:55:56+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000445306-how-to-deactivate-a-user 2026-05-01T21:11:33+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000445307-process-a-bnpl-payment-buy-now-pay-later- 2026-05-19T23:06:30+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000445390-special-order-parts-0-balance-and-manual-payment 2026-05-01T22:13:09+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000446409-why-pay-by-bank-refunds-can-t-be-processed-right-away 2026-05-12T02:51:11+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000446410-driveperks-adding-and-using-stored-value 2026-05-12T02:53:57+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000447977-starting-and-processing-a-transaction-complete-guide- 2026-05-18T22:42:58+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000449730-starting-a-transaction-integrated-with-dms 2026-05-19T21:34:24+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000449731-starting-a-transaction-without-dms-integration 2026-05-19T21:39:44+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000449736-process-a-money-order 2026-05-19T23:07:46+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000452590-how-to-take-a-manual-payment 2026-06-05T02:35:53+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000453189-payment-request-status-reference 2026-06-12T22:58:53+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000453476-pay-by-bank-payment-request- 2026-06-15T21:58:41+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000457256-taking-payment-on-a-repair-order-with-a-warranty-portion 2026-07-14T04:35:07+05:30 always 0.512 https://dealerworks.freshdesk.com/support/solutions/articles/158000461220-how-to-refund-the-nco 2026-08-12T22:29:00+05:30 always 0.512