Process A Money Order

Modified on Tue, May 19 at 1:37 PM

Used to record a money order payment in DealerWorks. This payment type must be enabled for your dealership — contact your DealerWorks administrator if it is not visible in your payment options.

Step 1 — Start a Transaction

Before selecting a payment method, you must open the repair order in DealerWorks. The steps differ depending on whether your dealership is integrated with a DMS. Follow the guide that applies to your setup, then return here to process the payment.

Integrated with DMS

Repair orders sync automatically from your DMS

Search for the repair order, confirm the balance, then click Payment →

Without DMS Integration

Enter customer details and the amount manually

Select department, fill in the form, then click Receive Payment →

Step 2 — Record Money Order Payment

Once the payment window is open, select the Money Order tab and follow the steps below.

1In the payment window, select the Money Order tab. Enter the reference information required by your dealership's protocols in the Money Order Reference Information field.
2Click Process to finalize and log the money order payment.

Note: If the Money Order tab is not visible in your payment window, this payment type may not be enabled for your dealership. Contact your DealerWorks administrator or reach out to support@dealerworks.io.