Payments (2)
Step-by-step guides to collect customer payments in DealerWorks (in person, remote/pay-by-link, and bank payments).
Transaction Management (3)
Status meanings, colors, payment types — reference articles
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Transaction status is Yellow: "Challenged"
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Integrated vs Standalone Payments in DealerWorks
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Understanding Transaction States in DealerWorks
Hardware & System Setup (2)
Set up and maintain payment devices—installation, pairing, connectivity, updates, and common terminal fixes.
Reporting & Reconciliation (1)
DTR, cashier reports, deposit questions