How your dealership is set up, what that changes on your screens, and who can change it.
Start here
| WHAT YOU NEED | WHERE TO GO |
|---|---|
| Understand why your screens differ from another store’s | What your dealership can change, and what we change for you |
| Know how your orders reach DealerWorks | How DealerWorks works with your DMS |
| Look up a word you have seen on screen | Words you will see in DealerWorks |
The short version
Most of what looks like a missing feature is a setting. Departments, payment types, limits, what your customer sees when they pay online and what things are called are all configured for your dealership rather than fixed in the product.
Anything held in that configuration is changed by DealerWorks, at your account administrator’s request. Who has an account and what each person can do is yours to manage.
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