You can reach DealerWorks Support by phone or email.
Phone and email
- Phone: 914-222-3534 and choose the Support option. Monday to Friday, 7:00 AM to 10:00 PM Eastern. Saturday, 8:00 AM to 4:00 PM Eastern.
- Email: support@dealerworks.io
Holidays: if your dealership is open, Support is available, though it may be limited.
Have these ready
- About a payment: the RO or invoice number, the amount and the date.
- About a terminal: the terminal’s name, shown at the top left of its screen.
- About a user: the person’s name and the email on their DealerWorks account.
Never send a card number or PIN by phone or email.
Related: Setup and settings — start here · What your dealership can change, and what we change for you
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