Take a money order

Recording a money order a customer has brought in.

If you cannot see the tab

A missing tab means a department or permission setting, not a bug — see Taking a payment — start here for why, and how to get it turned on.

Record the payment

1. Go to General → Process Transactions and click the tab for your department.
2. Find the order and open the payment window.
   If your orders come from your DMS (dealer management system), search for the order and check the balance. If you enter payments yourself and your department tab shows a search box, click Manual Payment under No Order ID first (some tabs show the form straight away). Then fill in the customer and the amount, and click Receive Payment.
3. Select the Money Order tab.
4. Fill in the Money Order Reference Information.
   Whatever your dealership asks you to record.
5. Click Process.

Watch it done

Related: Taking a payment — start here · Find a payment · What the transaction statuses mean