Process a Cash Payment

Modified on Fri, Mar 6 at 10:38 AM

Process a Cash Payment

Use this guide to record a cash payment against a repair order or parts invoice in DealerWorks. Cash payments are posted as internal accounting entries and are not processed through the card terminal.

Steps

1
Click Process Transactions from the DealerWorks dashboard.
2
Select the correct department (for example, Service or Parts).
3
Click the Search Invoice ID field and type the invoice number.
4
Locate the repair order in the results, then click Payment.
5
Select Cash from the list of payment methods.
6
Click the note field and enter a brief reference if needed (for example, the cashier’s name or a till identifier). A note is optional but recommended for reconciliation.
7
Click Post $[amount] to account.
8
Click Confirm to post the payment.
9
Click Done. The cash payment is now recorded against the repair order.

Tips

Cash payments post immediately as an accounting entry — they do not go through the card terminal.
Adding a note (such as a cashier name or drawer ID) helps accounting match the entry at day-end reconciliation.
If the cash amount was entered incorrectly, involve accounting before reversing. Cash reversals behave differently from card reversals.
Make sure the physical cash is counted and secured before posting the payment in DealerWorks.