Manage Multi-Store User Permissions

Modified on Fri, Mar 6 at 10:04 AM

Manage Multi-Store User Permissions

Use this guide to view and update a user’s access levels across multiple dealership locations. In DealerWorks, permissions are managed on a per-store basis, so each location must be configured individually.

Admin access required. Only users with User Management permissions can update store-level access. Contact your DealerWorks administrator if you do not have access to User Management.

Steps

1
Navigate to User Management in DealerWorks. Use the search bar to find the user you need to update.
2
In the user list, locate the Dealerships / Scope column. The number shown indicates how many active permissions the user has at each location. Click the purple store badge next to the dealership you want to configure.
3
In the permissions overlay, toggle or select the specific access levels required for that store. Changes apply only to the selected dealership.
4
Click Save Changes to apply the updated permissions for that location.
5
Click Cancel to close the overlay and return to the user list. To update permissions for another location, repeat steps 2–4 for each additional store.

Tips

Permissions are store-specific — changes made at one location do not affect the user’s access at other locations.
The number shown in the Dealerships / Scope column is a quick indicator of how many permissions are active at each store. A low number may indicate limited access.
Always click Save Changes before closing the overlay. Closing without saving will discard your changes.
If a user needs the same permissions across several stores, repeat the process for each one individually.

Need more help?

Contact DealerWorks Support if a user’s permissions are not reflecting correctly after saving, or if the User Management section is not accessible from your account.