When you add someone, the first step asks for a user type. For almost everyone the answer is standard.
What to pick when you add someone
| TYPE | WHO IT’S FOR |
|---|---|
| Standard | Everybody who works at your dealership — including someone who works at more than one of your rooftops. Always start here. |
| Enterprise | Someone who needs enterprise reporting across all your locations. Everyone is created as standard first; the type is only changed afterwards if they need those reports. |
| Admin | DealerWorks staff. Not something you’ll set for your own people. |
What the USER TYPE column shows afterwards
On the user list, the USER TYPE column doesn’t just repeat what you picked. It’s a summary based on the permissions the person holds.
| YOU’LL SEE | WHAT IT MEANS |
|---|---|
| User | A standard user. |
| DealershipManager | They hold manager permissions. This is driven by their permissions, not by anything chosen when they were added. |
| Admin | A DealerWorks account, not one of yours. |
Seeing a user type that isn’t on this list? Contact DealerWorks Support rather than guessing.
So the column is a shorthand, not the full picture. To see exactly what somebody can do, open their account with Edit User and look at the permissions themselves.
See Change what someone can do.
Related: Users and logins — start here · Add a new user · Change what someone can do
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