Change or reset your PIN

Your PIN is set when your account is created, and you can change it yourself at any time.

Where to find it

Go to Settings → Account Information → Pin Codes.

The page lists every dealership your account has access to, with the PIN for each.

Changing one

1. Find the dealership you want to change the PIN for.
2. Click Edit to type a new one, or Regenerate to have one made for you.
   The eye icon shows a PIN you can’t remember, and the copy icon copies it.
3. Click Save to confirm the new PIN, or Cancel to leave it as is.

Your PIN is six digits. PINs can't have more than 3 consecutive identical digits, or more than 4 of the same digit anywhere in the PIN. If your account has system admin or multi-dealership access, your PIN must also fall between 990000 and 999999, and be unique across every dealership you can access. If your account only has access to one dealership, you can’t use a PIN in that range.

One per dealership

You need a PIN set for every dealership on your account. They don’t have to be different from each other — the same PIN across all of them is fine.

If a dealership shows “No PIN set”

This can happen when a dealership is newly added to your account — the PIN doesn’t come with it automatically. Click Set PIN to create one, or Generate PIN to have one made for you.

Related: Users and logins — start here · The payment is over the limit · I can’t log in